Please note that our free Odoo apps for CRM, sales, and invoicing offer the following terms:

• Free app hosting for 3 users
• Includes CRM, sales, and invoicing applications
• Integrated email service (send only)
• No setup and support

Our free plan allows you to manage customers, leads, sales, quotes, invoices, and payments without time restrictions for active users. However, there are some limitations. If users do not use the database for 30 days, it will be suspended and deleted on the 60th day of inactivity, unless a request for reconnection is made.

Please note that this free version includes limited support through our helpdesk service https://unitsoft.ca/helpdesk only for the first month. For additional free support, you can visit our forum at https://unitsoft.ca/forum/help-free-crm-4.

The software is provided under the LGPL3 license and is supplied "as is". By using this software, you agree to the terms and conditions of the LGPL3 license.

By using our free Odoo apps for CRM, sales, and invoicing, you acknowledge and agree to these terms and conditions.

Introduction

We are Limited Liability Company "UNITSOFT", which is a business entity registered in accordance with the legislation of Ukraine (EDRPOU Code - 44687922), our location is at Kyiv, Yuri Illienko St., building 81A, office 123 - this is also our main place of business.

In this Privacy Policy, we define our Company as "we", "us", and "our".

The company is an official partner of the Belgian company Odoo SA, whose location is at: 40, Chaussée de Namur, 1367 Grand-Rosière, Belgium.

We process your personal data only with your consent, provided during registration on the Website https://unitsoft.io/ and creation of the User Account. By creating an Account, clicking the "Register" or "Login" button, and sending any web form or messages to the email and messengers specified on the Website, you agree to the Privacy Policy and consent to the processing of personal data. By registering on the site https://unitsoft.io/ and/or using it, you automatically consent to the processing of personal data.

Your consent to the processing of personal data is entirely voluntary. Lack of consent to the processing of personal data does not allow you to register on the Website and/or use your Account.

According to the Law of Ukraine "On Personal Data Protection" No. 2297-IV dated 01.06.2010, we are defined as a "controller"/"personal data processor". This means that we may collect personal data about you during our communication and determine how this personal data is used. In this Policy, we define how we process personal data, your rights, and options regarding the use of your personal data. This Policy applies when we act as a personal data processor concerning your personal data. We are committed to protecting your privacy. We respect and ensure the security of any personal data you share with us or that we receive from other organizations.

This Policy contains important information about your personal privacy rights. Please read it carefully to understand how we use your personal data. Providing us with your personal data is voluntary. However, not providing us with your personal data may affect your use of our services or your interaction with us.

Data being processed

The data provided by users when filling out the registration form or performing other actions on the website is used to create an account in the Odoo system at the user's request, to provide personal access to selected services, to collect statistics in web analytics services such as GA4, and for the purpose of preparing special personalized marketing offers and sending them via marketing communication channels such as email newsletters, messenger messages, SMS messages.

Account and contact information:

When you register on our website to use or download one of our products or to subscribe to one of our services (Odoo Online, Free Trial, Odoo Apps, Odoo.sh, etc.) or fill out one of our contact forms, you voluntarily provide us with certain information. This typically includes your name, company name, email address, and phone number, postal address (when an invoice or delivery is needed), your business sector, and interest in Odoo, as well as a personal password.

We never record or store credit card information from our clients and always rely on trusted third-party payment processors, compliant with PCI-DSS, for processing credit cards, including for processing recurring payments.

In particular, we will never collect information about your racial or ethnic origin, political opinions, religious beliefs, trade union membership, or sexual life.

Browser data:

When you visit our website and access our online services, we detect and store your browser's language and geolocation to tailor your experience according to your country and corresponding language. Our servers also record a summary of information sent by your browser for statistical, security, and legal purposes: your IP address, the time and date of your visit, your browser version and platform, and the web page that referred you to our website.

Your browser may also be used to store and retrieve data from your current session using a session cookie.

Form protection:

Some forms on our site may be protected by Google reCAPTCHA. This technology is based on heuristics that rely on the technical characteristics of your browser and device, and may also use certain Google cookies.

Customer databases:

When you subscribe to the Odoo cloud service and create your own Odoo database (for example, by launching a free trial), any information or content that you send or upload to your database is your own, and you fully control it.

Similarly, when you upload a local database to the Odoo Upgrade website, you own the data in it.

This data often includes personal information, such as: your employee list, your contacts and clients, your messages, photos, videos, etc. We collect this information only on your behalf, and you always retain ownership and full control over this data. 

In-App Purchase (IAP) transaction data:

When you use Odoo in the Odoo cloud or on your own deployments, some additional In-App Purchase services may be active by default. This usually includes autofill features that help you quickly enter customer and supplier information, as well as integration with third-party service providers for sending and receiving SMS, paper letters, etc.

When you use these services without payment, some necessary transaction data is sent to Odoo cloud services and must be transmitted to third-party services for service execution.

Data required for the site

The data required for the service, filled in the website's registration form, as well as browser cookies. By filling out the form or performing any actions on the website, the user voluntarily agrees to provide their personal data.

Purpose of collecting personal information.

The purpose of using user information is to prepare a personalized offer for the user according to their interest. The name indicated in the registration form is necessary for personal addressing. In a letter from the company, you will receive information about news, courses, training, and special offers.

All provided information is not transferred to third parties. The only exception to the rule may be compliance with legal requirements. Users' personal data is stored on special European servers where all information is protected.

How personal data is used

The site unitsoft.io uses Cookies and user information from the GA4 service.

With their help, data on visitor movements across the website is collected. Such control allows improving and enhancing the resource's operation. This approach allows better targeting of visitor preferences and creating content that is interesting to users.

In each browser's settings, you can prohibit the sending of Cookies or specify the need for confirmation of each send. These actions will certainly protect you from spreading information about your movements on the network, but at the same time, some sites and features will be unavailable.

Personal data protection

To ensure the confidentiality of user information, we apply various security measures, including administrative, managerial, and technical. According to international control standards, we not only collect data but also bear full responsibility for its preservation. Every employee of our company is aware of the importance of adhering to the necessary control measures, as well as the norms and guidelines adopted in the Agreement.

Our developers do their best to prevent the possibility of information leakage, unauthorized use, and alteration of personal data.

Our legal grounds for processing

• consent of the data subject to the processing of his personal data;
• permission to process personal data granted to the data owner in accordance with the law solely for the exercise of his powers;
• conclusion and execution of a transaction, which is a party to the personal data subject or which is concluded for the benefit of the personal data subject or for taking measures preceding the conclusion of the transaction at the request of the personal data subject;
• personal data protection;
• the necessity of fulfilling the obligation of the personal data owner as provided by law;

International transfers of your personal data

This section provides information about the circumstances under which your personal data may be transferred to a location outside of Ukraine.

• Cooperation with foreign subjects of relations related to personal data is regulated by the Constitution of Ukraine, the Law of Ukraine "On Personal Data Protection", other regulatory legal acts, and international treaties of Ukraine.
• If an international treaty of Ukraine, consent to the binding nature of which is given by the Verkhovna Rada of Ukraine, establishes rules other than those provided by the legislation of Ukraine, the rules of the international treaty of Ukraine shall apply.
• The transfer of personal data to foreign subjects of relations related to personal data is carried out only if the respective state ensures adequate protection of personal data in cases established by law or an international treaty of Ukraine.
• States that are members of the European Economic Area, as well as states that have signed the Council of Europe Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data, are recognized as providing an adequate level of personal data protection.

The Cabinet of Ministers of Ukraine determines the list of countries that provide adequate protection of personal data.

Personal data cannot be disseminated for purposes other than those for which they were collected.

Personal data may be transferred to foreign entities involved in relationships related to personal data, also in the case of:

• the provision by the data subject of explicit consent for such transfer;
• the necessity of concluding or executing a transaction between the owner of personal data and a third party - the subject of personal data for the benefit of the subject of personal data;
• the necessity to protect the vital interests of personal data subjects;
• the need to protect the public interest, establish, enforce, and ensure a legal claim;
• providing by the data owner the appropriate guarantees regarding non-interference in the personal and family life of the data subject.

Our website hosting is located in Germany.

Sharing your personal data with others

We do not share your personal data with third parties for marketing purposes. However, as a rule, we may disclose your personal data to selected third parties to achieve the purposes set out in this Policy. Non-exhaustively, these parties may include:

1) Odoo SA and its partners;

2) We may disclose your personal data to professional advisors, as reasonably necessary to obtain professional advice, or for the establishment, exercise, or defense of legal claims, whether in court proceedings, or in an administrative or out-of-court procedure;

3) insurers;

4) financial companies that collect or process payments on our behalf;

5) social media platforms only with your direct permission;

6) regulatory bodies such as tax authorities;

7) advertisers and advertising networks; and/or

8) analytics services and search engine providers.

9) In addition to specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or for the protection of your vital interests or the vital interests of another natural person, as required by law. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

We also inform you that we reserve the right to disclose your personal data to third parties if substantially all of our assets are acquired by a third party, the personal data we hold may be one of the transferred assets.

Communication for marketing

We may use your contact details to provide you with information about our work, events, services, and/or publications that we believe may interest you.

If communication is conducted via email, SMS, or phone, we will not use your personal data without your prior consent (unless it contradicts the current legislation of Ukraine).

If you have previously given us your consent but do not wish to be contacted in the future regarding our projects and/or services, please inform us by email at info@unitsoft.io. You can unsubscribe from receiving emails from us at any time by clicking the "unsubscribe" link at the bottom of the email correspondence. Also, in accordance with paragraph 11 of Article 8 of the Law of Ukraine "On Personal Data Protection".

Procedure for withdrawing consent to the processing of personal data

You have the right to withdraw your consent to the processing of personal data by submitting a relevant statement to the email address info@unitsoft.io.

Retention and deletion of personal data

This section sets out the policy and procedure for data retention, which is intended to ensure compliance with our legal obligations regarding the retention and deletion of personal data.

Personal data that we process for any purpose should not be kept for longer than necessary for that purpose.

We will retain your personal data as follows:

1) Personal data will be stored for at least 1 year and until the termination of contractual relations with you as a client under the relevant agreements.

2) We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or for the protection of your vital interests or the vital interests of another natural person.

3) If you request not to receive further contacts from us, we will retain basic information about you in our opt-out list to fulfill your request and avoid sending you unwanted materials in the future.

Making changes

We may update this Privacy Policy from time to time by publishing a new version on our website.

You should periodically check this page to ensure that you are happy with any changes to this Policy.

We are committed to notifying you of significant changes to this Policy by email, where possible for us. If we do not have your contact details, we will notify you of any changes by posting a notice on the website, where possible.

Your Rights

Here we have summarized the rights you have under data protection law. Some rights are complex and may only apply under certain circumstances - for further information, we recommend contacting us at info@unitsoft.io.

Your main rights under Ukrainian data protection law:

1) know about the sources of collection, location of their personal data, purpose of their processing, location or residence (stay) of the owner or processor of personal data, or give appropriate instructions to obtain this information to authorized persons, except in cases established by law;

2) receive information about the conditions for granting access to personal data, including information about third parties to whom personal data is transferred;

3) to access your personal data;

4) receive, no later than thirty calendar days from the date of receipt of the request, except in cases provided by law, a response on whether your

personal data when using the website, as well as receive the content of such personal data;

5) submit a reasoned request to the data owner objecting to the processing of your personal data;

6) to make a reasoned request for the modification or destruction of their personal data by any owner and processor of personal data if these data are processed unlawfully or are inaccurate;

7) to protect their personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, non-provision or untimely provision, as well as to protect from providing information that is inaccurate or tarnishes the honor, dignity, and business reputation of an individual;

8) file complaints about the processing of your personal data with the authorized Data Protection Representative or the court;

9) apply legal remedies in case of violation of personal data protection legislation;

10) make reservations regarding the limitation of the right to process your personal data when giving consent;

11) withdraw consent to the processing of personal data;

12) know the mechanism of automatic processing of personal data;

13) protection against an automated decision that has legal consequences for you

How to contact us

You can contact us:

(a) by mail, the address of which is indicated below;

(b) using the contact form on our website; and

(c) by email at info@unitsoft.io.

Data Protection Representative

Contact details of the person responsible for implementing the Privacy Policy:

Vinnikov Serhiy Yuriyovych

Address: Kyiv, Yuri Illienko St., 81-A, office 311

Email - info@unitsoft.io